As a Pawtucket property owner, you may have experienced one of the more challenging factors of owning a property: the demanding renters. Although tenant complaints must be attended to in an efficient and professional manner, you might come across a renter who appears to voice complaints almost everything, making consistent, maybe even unreasonable requests. If these complaints are all associated with health problems, your tenant may be a hypochondriac, also known as someone who experiences illness anxiety.
A person with hypochondria is someone who experiences obsessive and negative thoughts about their own health. They commonly have many concerns, do a good deal of reading and analysing on health-related matters, and may look at their vicinity as alarming or dangerous to their well-being. A lot of their excessive or unreasonable complaints may arise from these behaviors and fears.
Dealing with a hypochondriac can be challenging; they tend to have a hard time managing their own urges and may seek constant reassurance about everything around them, which often takes the form of a complaint. They may regularly ask you to verify things for them, attempting to use you as a type of coping mechanism for their anxieties.
The greatest thing you can do when handling a tenant who endures from illness anxiety is first, to guarantee that the home they have leased is properly maintained. Then, it’s critical to agree on (and follow consistently) firm guidelines about when, how, and how often they can approach you. To manage repair requests and other complaints, it’s a good idea to ask your renter to do so in writing. This helps by making a paper trail of each complaint (and your response) in the event of a dispute and may even lessen the number of appeals they make.
Though it can get complicated, it’s essential to stay courteous and professional and to remember that you are not required to come rushing every time your tenant calls. As long as you are confident that the Pawtucket rental property is being regularly and properly maintained, it’s bear to let the renter know that you will handle the situation, but depending on what it is, that you will probably approach it at a later date. You may also want to remind the tenant about any relevant lease terms, an agreement that should clarify which accountabilities fit the renter and which belong to the property owner to avert chaos or deceptive assumptions.
Handling challenging tenant relations can be one of the least delightful parts of being a landlord. Why not allow the professional property managers at Real Property Management Providence handle it for you? We will guarantee that your property is regularly maintained to help alleviate any concerns. We will also manage tenant complaints, clarify and set lease terms, and handle communication between you and your renters in a professional and timely manner. Therefore, we’ll leave you free to concentrate on other things. Would you like to know more about how we can assist you? Please contact us online or call us at 401-272-3300 for more information.